GENERAL (formerly Fujitsu General) provides reliable, energy-efficient home air conditioning designed specifically for Australian homes and lifestyles.
From apartments, townhouses to family homes and large multi-storey builds, GENERAL offers solutions suitable for cooling or heating a single room, or maintaining comfort throughout the entire home. There’s a General Airstage (formerly Fujitsu) air conditioning system to suit virtually any house layout and climate zone. Backed by decades of experience, advanced technology and a nationwide network of trusted specialists, GENERAL ensures long-lasting comfort, performance and peace of mind for homeowners across the country.
Welcome to Australia’s Favourite Air®
Single Room Solutions
GENERAL’s range of smart aircon systems for single rooms combine efficient cooling with advanced control through anywAiR® technology. Ideal for bedrooms, home offices or living areas, they allow you to tailor temperature, schedules and airflow to suit your space, delivering personalised comfort, convenience and improved energy efficiency.
GENERAL’s multiple room smart air conditioning systems provide flexible comfort across different areas of your home. With anywAiR® technology, you can control each room individually, improving comfort and reducing energy use by only conditioning the spaces you need, when you need them.
A smart home air conditioner can deliver consistent comfort in every room, with advanced control through anywAiR® technology. By managing temperature, zoning and schedules from a single platform, you can improve energy efficiency, reduce running costs and enjoy seamless, connected climate control throughout your home.
Why Choose a General Airstage Home Air Conditioner?
GENERAL is one of Australia’s most trusted names in air conditioning for the home. For over 50 years, GENERAL has been widely known for manufacturing and supplying durable, energy-efficient home air conditioning systems, backed by exceptional after-sales service.
Peace Of Mind
A 5 year parts and labour warranty across the entire domestic range.
At GENERAL, we are proud to connect our customers with the best suited residential air conditioning systems to accommodate all types of households. . While the team is committed to offer end-to-end air conditioning service, giving you the full support you need to get the best from your air conditioning system.
To ensure your household AC continues to efficiently heat and/or cool your home, it’s highly recommended that you maintain your system by keeping the filters clean and getting your air conditioning system periodically serviced by a licensed technician. There are a number of reasons why you may require maintenance of your house air conditioning, such as:
To ensure filters are clean of dust and debris
Inspect the drain to ensure no blockages or dirt build-up
Clean the outdoor unit and coils to ensure no restrictions to airflow
Inspect the unit to ensure there are no abnormal noises
Check the operation to ensure the unit is operating efficiently
With General Assist (formerly Fujitsu General Assist) support, you can have your residential AC unit serviced by the professionals. General Assist deploys trained technicians in Sydney, Melbourne, Brisbane and Perth, as well as Service Agents in all other parts of Australia. Our technicians are equipped with the necessary tools and spare parts to enable them to resolve issues on site promptly. This offers customers a high first-time fix rate and a more seamless experience.
General Airstage residential air conditioning cools your home by drawing in warm indoor air and passing it over refrigerant-filled coils that absorb heat and moisture. The cooled air is then circulated back through your home, while the captured heat is transferred to the outdoor unit and released outside. This continuous cycle helps GENERAL deliver reliable, energy-efficient comfort, whether you’re cooling a single room or your entire home.
How often should home air conditioning be serviced?
Regular servicing is essential to ensure the optimal performance and longevity of residential air conditioning systems. The frequency of servicing can vary depending on several factors, including the type of air conditioner, usage patterns and environmental conditions. Here are some guidelines:
Annual / Seasonal Servicing: It is recommended to have your household AC serviced at least once a year, depending on frequency of use.
Filter Maintenance: Clogged or dirty filters can hinder airflow and reduce efficiency. It’s recommended that you clean the indoor units every 1 to 3 months, although this varies by model. Refer to the manufacturer’s operating manual for the recommended frequency to determine how to access,and remove the filter from the indoor unit.
Environmental Considerations: If you live in an area with high pollution, dust, or allergens, it may be necessary to service your air conditioner more frequently.
Find out more in this article, ‘ How Often to Service an Air Conditioner’. If you would like to organise a service on your house air conditioning now, contact General Assist on 1300 364 484 to speak with a member of our friendly customer service team.
Determining the appropriate size of air conditioning for the home requires careful consideration of several factors. Here are some guidelines to help you estimate the size:
Calculate the square metre: Measure the square metres of the area you want to heat/cool. Multiply the length and width of each room, and then add up the metre footage of all the rooms you plan to heat/cool. This will give you a rough estimate of the total area to be heated/cooled by your home air conditioner.
Consider insulation and ceiling height: Take into account the quality of insulation in your home and the height of your ceilings.
Request a heat load assessment: A heat load assessment is an important component of the quote process conducted by an air conditioning specialist. This is to ensure the correct size and type of air conditioning system is specified and installed, providing you with the most efficient solution.
Consult a HVAC professional: For the most precise residential AC sizing recommendation, it's advisable to consult with a licensed HVAC professional. They can perform a thorough evaluation of your home's heating/cooling needs, considering factors like insulation, airflow, power supply, ductwork and specific environmental conditions.
To learn more, read our ‘ Air Conditioner Room Size Guide’. You can also use the General Assist Product Selector Tool available on our website to help you find a suitable air conditioning solution for your home. This tool uses your room sizes and space to guide you in the right direction.
When choosing an air conditioning system for your home, there are plenty of options to consider. GENERAL offers a wide range of solutions designed to suit different home layouts, lifestyles and comfort needs. From compact systems for individual rooms to whole-home solutions, the right choice depends on how many spaces you want to heat or cool, how you use your home and the level of control you’re looking for.
For homes with multiple rooms, many people compare multi split systems and ducted air conditioning. A multi split system uses one outdoor unit connected to multiple indoor units, allowing each room to be controlled independently. This is a popular choice for households that want flexibility, as each space can be heated or cooled only when needed.
Ducted air conditioning, on the other hand, uses a single system connected to discreet ceiling vents throughout the home. These systems can be zoned, so you can control temperatures in different areas, and they’re often chosen for their clean, streamlined look and whole-home comfort.
Beyond these systems, GENERAL also offers single split systems and other energy-efficient solutions designed to suit apartments, smaller homes and specific living spaces. Our ‘ Air Conditioning Buying Guide’ breaks down the differences with a side by side comparison, making it easier to find the right air conditioning solution.
When selecting your next home air conditioning setup, it’s important to consider the top household priorities. Keeping these preferences in mind when selecting a home air conditioning system will narrow down the options to systems that have the functionality your household requires. When choosing air conditioning for residential use, we recommend you consider:
Energy efficiency: Research the energy efficiency ratings and technical specifications of each unit you are considering.
Size: Have your home measured by a professional to determine the most suitable air conditioner for optimal performance and efficiency.
Noise: Research the amount of noise produced by each home air conditioner to ensure the unit will not impact members of your household when they are sleeping.
Home design constraints: The design and layout of your home may preclude you from installing certain types of air conditioners. For example, if your home is an older design or has tall ceilings, you may not be able to fit a ducted air conditioner in your home.
Features: Programmable thermostats, efficient operating modes, sleep timers and motion detectors are all handy features to have in your home air conditioning system, for improved performance and efficiency.
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